Privacy and Data Intelligence Governance
Effective March 28, 2026. This policy outlines how we protect your personal information while delivering market intelligence across the Central Asian economic corridor.
Information Collection and Purpose
At SilkWayMetrics, our mission is to provide high-fidelity business intelligence. To facilitate this, we collect specific data points when you interact with our platform. This collection is necessary to provide the strategic insights you request and to maintain the security of our infrastructure.
Personal Identifiers
When you contact us or subscribe to our intelligence reports, we may collect your name, professional email address, company affiliation, and telephone number. This information allows us to verify your professional status and deliver tailored metrics relevant to your specific industry sector.
Technical Logs and Usage Data
As you navigate SilkWayMetrics.digital, our systems automatically record your IP address, browser type, and timestamps. We use these metrics to diagnose server issues, prevent unauthorized access to our intelligence hub, and optimize the delivery of data visualizations for different device types.
Engagement Metrics
We track which reports and market categories receive the most interest. This data is processed in aggregate to help us decide which intelligence areas require deeper focus and which metrics are most valuable to the Central Asian business community.
Internal Data Orchestration
Information is processed through a strict hierarchy of access controls to ensure your professional identity remains secure within our intelligence systems.
Operational Use
We use your data to maintain your account, process intelligence subscriptions, and provide technical support. This is the baseline required to fulfill our service agreement with you.
Strategic Refinement
Your interaction with our proprietary metrics allows us to refine our analytical algorithms. This helps in identifying emerging trends in the regional market without compromising your specific business data.
Data Retention and Rights
Storage Duration
We retain personal metrics only for as long as necessary to provide our services or comply with legal obligations in Kazakhstan. Inactive accounts are purged from our primary servers after 24 months of non-engagement.
Access and Correction
You have the right to request a digital copy of the personal data we hold about you. If any information is inaccurate, you may request its correction through our contact channels.
Deletion (Right to be Forgotten)
You may request the full deletion of your user profile and identifying metrics. Note that some data may be retained for tax or regulatory compliance purposes as required by local law.
"Our security infrastructure is audited annually to ensure compliance with international data management standards, protecting the integrity of the SilkWayMetrics ecosystem."
Third-Party Transfers and Disclosure
SilkWayMetrics does not engage in wide-scale data sharing. However, we may disclose information to trusted service providers who assist in our operations, such as cloud hosting platforms or secure payment processors. These partners are contractually bound to maintain strict confidentiality.
In rare circumstances, we may be legally required to share information with government authorities in response to valid legal requests, court orders, or investigations into fraudulent activities. Whenever possible, we endeavor to notify users of such requests unless prohibited by law.
Cross-Border Transfers
As a metrics hub focusing on the Central Asian market, your data may be processed in Kazakhstan or other regional data centers. By using our services, you acknowledge that your information may be transferred to and maintained on equipment located outside your immediate state or jurisdiction where privacy laws may differ.
Questions Regarding Your Data?
If you have concerns about your privacy or wish to exercise your data rights, our compliance team is ready to assist. Use the information below for direct communication.
© 2026 SilkWayMetrics. All rights reserved. Registered office: Almaty 42, Kazakhstan. Intelligence services provided on business days, Mon-Fri 9:00-18:00.